Privacy Policy for SMS Text Usage in Appointment Scheduling
Effective Date: 1/28/2025
At The Spot Acupuncture Clinic we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use SMS text messages for scheduling, confirming, or managing appointments with us.
- Information We Collect
When you interact with us via SMS text messages, we may collect the following types of personal information:
- Your name
- Phone number
- Appointment details (e.g., date, time, location)
- Messages exchanged with us (e.g., appointment confirmations, reminders, or reschedules)
- How We Use Your Information
We use the information you provide for the following purposes:
- To schedule, confirm, and manage your appointments.
- To send appointment reminders and updates via SMS.
- To respond to your inquiries or requests related to appointments.
- Consent to Receive SMS Messages
By scheduling an appointment with us and providing your phone number, you consent to receive SMS text messages related to your appointments. This may include appointment confirmations, reminders, cancellations, rescheduling, and other relevant communications.
You may opt-out of receiving SMS reminders and updates at any time by replying “STOP” to any text message. If you choose to opt-out, you will no longer receive appointment-related SMS messages from us, but this will not affect other communications related to your appointment.
- Data Security
We take reasonable precautions to protect your personal information, including your phone number and appointment details. However, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
- Sharing of Your Information
We do not share your personal information with third parties except as necessary to facilitate appointment scheduling (e.g., with a service provider who helps us send appointment reminders) or as required by law.
- Retention of Your Information
We will retain your personal information for as long as it is needed to manage your appointments or as required by law. Once your appointment is complete and no longer necessary, your information will be securely deleted.
- Your Rights
You have the right to:
- Access your personal information and request a copy.
- Request corrections to any inaccurate information.
- Opt-out of receiving SMS messages by replying “STOP” to any SMS message.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date listed. We encourage you to review this policy periodically.
- Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact us at:
- The Spot, Acupuncture LLC
2332 Central Park Blvd.
Denver, CO 80238
720-295-1947 - 8410 Wadsworth Blvd A,
Arvada, CO 80003
